Dongguan Zhengke Printing Equipment Co.,Ltd

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  • Hot Products: Sublimation roll forming machine Double Ribbon large flat sublimation printing machine ordinary flat painting machine Four-printing machine Heat transfer bonders
    Technical Support
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    Installation supervision, commissioning, acceptance of specific measures to ensure quality of service
      Dongguan City is by Indian Painting Machinery Co., Ltd. since its inception, has always been adhering to the "quality of survival, to create development and to the credibility of the market" business purposes, committed to provide our customers with quality services.
    "! Customer satisfaction is the best reward for our work." In order to protect your legal rights, the company in addition to providing high-quality products we solemnly pledge:
      A, Lung Cheung all products sold are entitled to free lifetime warranty and one year of service, to show its confidence and assurance Lung Cheung products to customers.
      B, the original purchase contract, the buyer enjoys warranty rights, Lung Cheung from the date of purchase of goods by the company within a year, the company's products and manufacturing problems, and provide warranty and free maintenance service and permanent tracking service.
    C, buyers and sellers in a program to be held accountable as follows:
      Seller must: products sold by the seller if quality problems caused immediate damage, the seller is responsible for repair or replacement, and thus the cost burden.
      Buyer must: products sold by the seller, if the buyer to use due process, due to improper use of man-made or other reasons, caused by damage to the product, the seller may at any time according to the buyer for repair or replacement, the cost of materials and transportation costs borne by the buyer.
      Once you become a customer Lung Cheung, then Lung Cheung commitment to you will never enter into force.
      Dongguan City is by Indian Painting Machinery Co., Ltd. has set up special service centers and professional installation team, full-time handling of customer inquiries, complaints, maintenance and emergency service professionals to provide customers with maintenance services, and strive to solve all customers It needs.
      First, the pre-service
             (1) professional advice, site mapping, measuring, custom service
             (2) Working plane in space planning, configuration advice and recommendations
             (3) Free computer-aided graphic design
             (4) Arrange customers to visit the workshop and showroom display, when conditions permit can be arranged to visit the customer's site.
             (5) provide product information, pictures, and provide the required information to the special product engineering support customers.
      Second, the sale of services
             (1) strictly in accordance with the requirements of customers ordering raw materials, production, and on-time delivery.
             (2) professional installers in accordance with standard operating manuals and drawings assembled around the clock to ensure the timely, according to quality, in exceptional cases, free use of temporary replacement by other products.
             (3) conduct on-site installation and cleaning product use, maintenance instructions guide.
             (4) Dongguan City is by Indian Painting Machinery Co., Ltd. is not subcontracting the production process, do not subcontract.
      Third, the service
             (1) Dongguan City is by Indian Painting Machinery Co., Ltd. Quality and Technical Supervision announced the implementation of national standards, the company promises: all painting equipment sold by the Company, should be given one-year warranty, during the warranty period, the product appears quality problems, the company give free maintenance, wearing parts replaced free of charge.
             (2) For customers restructuring or relocation, need to change the arrangement of the apparatus, the company provides planning and demolition, installation and commissioning of guidance services.
              We promise: Before completion of the project, since the painting equipment and accessories own quality problems, unconditionally free replacement, to ensure the project on schedule and put into use.


    Warranty time
      Year warranty and lifetime maintenance.

    Services during the warranty period
      A. The company build customer profiles, sent unscheduled inspection visits or phone plus interviews, to understand product usage, identify problems promptly resolved.
      B. product quality problems during the warranty period, the company provides free repair or replacement and repair parts;
      C. For customers restructuring or relocation of equipment need to change the layout, the company offers free design and relocation planning, installation, commissioning guidance services (and to ensure that the installation and maintenance process civilized, polite).
      D. service hotline 0769-81527072 81527073, after receiving customer complaints, called the repair after notification by the Technical Department analysis of quality problems and respond within 24 hours, maintenance personnel arrived at the scene within 48 hours.
      E. manufacturers once a year to send technical personnel on-site maintenance services.A. The company build customer profiles, sent unscheduled inspection visits or phone plus interviews, to understand product usage, identify problems promptly resolved.
      B. product quality problems during the warranty period, the company provides free repair or replacement and repair parts;
      C. For customers restructuring or relocation of equipment need to change the layout, the company offers free design and relocation planning, installation, commissioning guidance services (and to ensure that the installation and maintenance process civilized, polite).
      D. service hotline 0769-81527072 81527073, after receiving customer complaints, called the repair after notification by the Technical Department analysis of quality problems and respond within 24 hours, maintenance personnel arrived at the scene within 48 hours.
      E. manufacturers once a year to send technical personnel on-site maintenance services.